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FAQ’s

Frequently Asked Questions

At Aspire, we understand that you may have questions about our services and the process. That’s why we’ve compiled a list of frequently asked questions to provide you with the information you need. Whether you’re considering a bathroom refurbishment, boiler installation, or a full-scale renovation, we’re here to make the process as smooth and transparent as possible.

Frequently Asked Questions

Our FAQs cover everything from the services we offer to pricing, timelines, and guarantees, giving you the confidence that Aspire is the right choice for your home improvement needs. If you have any additional questions, don’t hesitate to reach out to our friendly team—we’re always happy to help!

Explore our FAQs for quick answers, or get in touch with us directly for personalised assistance.

General FAQs

1: Are quotes free?

We offer free quotes for bathroom and boiler installations, for smaller jobs like radiator installations, we charge an upfront survey fee of £45 inc. VAT. This is deductible from an accepted quote.

For plumbing, heating and boiler repair works, we are unable to offer a free quote for this work, as most of these issues can be resolved with an engineer on the first attendance visit.

The best way is just to give us a call. Here’s our number, 0131 555 2416

We accept the following: 

  1. Credit card (including American express) 
  2. Cash 
  3. BACS (bank transfer) 

Yes, we are always happy to have a wee chat, for bathroom consultations we normally ask that these are booked in advance as they can last up to 90 minutes.

We offer a wide range of plumbing services in the Edinburgh area. Some of the tasks we can complete for you include fixing dripping taps. Installing hot water cylinders. Installing new toilets and sinks. Fixing burst pipes. Putting in a new electric shower. Unblocking drains and sinks. General plumbing maintenance and repairs. Fixing or installing hot and cold water tanks. Replacing taps and sink fittings. As well as a range of much more plumbing related services.

Boiler Installation FAQs

1. How do I know if I need a new boiler?
If your boiler is over 10–15 years old, inefficient, frequently breaking down, or struggling to heat your home, it may be time for a replacement.
We install combi, system, and regular boilers, tailored to your home’s needs and budget.
A standard installation usually takes 1–2 days. Additional work, like relocating the boiler, may take longer.
Not always. If your radiators are in good condition, they can stay. We’ll assess if upgrades are needed for efficiency.
Our service covers boiler removal, installation, system flushing, control setup, and safety checks.
Yes, annual servicing keeps it efficient, safe, and within warranty.
Yes, all are Gas Safe registered and fully certified.
Costs depend on the boiler type and installation complexity. Free quotes are available.
Absolutely! We’ll recommend the best boiler based on your home, needs, and budget.
Modern A-rated boilers improve efficiency, lowering energy bills and reducing carbon footprints.
Our 1-year workmanship guarantee ensures we’ll resolve any problems quickly, our boilers come with a manufactures warranty of between 5 years and 12 years.

Bathroom Installation FAQs

1. How long does a bathroom installation take?
Most installations take 2-3 weeks, depending on the project’s scope.
Yes, from design to installation, including plumbing, tiling, and finishing touches.
Absolutely! Our design studio offers plenty of options to create your dream space.
We handle demolition, installation, plumbing, electrics, tiling, and more.
Costs depend on size, materials, and complexity. We provide free quotes tailored to your project. But prices start from £10,000 plus VAT
Yes, all our work includes a 1-year workmanship guarantee for peace of mind.
Yes, it’s a popular option we can add during your renovation.
Unfortunately, no, Aspire handles the whole process and has approved suppliers.
Unfortunately, we don’t do partial bathroom refurbishments, due to the risk of damaging the items that you would like to keep, we only specialise in full bathroom refurbishment.